Tag: Customer Experience
What will the role of fiduciaries look like in the future?
The fiduciary sector is in a state of flux, and the working methods and role of fiduciaries are changing as a result. Instead of carrying out routine activities, the focus is increasingly on building on strengths and competitive advantages and deepening the relationship with customers. In this blog post, we show how fiduciary clerks become customer happiness managers – who are primarily responsible for customer acquisition and support.