SMEs transmit their receipts to Accounto. The receipts are digitised on a daily basis and made available on Accounto. SMEs and trustees work and communicate via the platform, which makes collaboration more effective and efficient.
The agency for service and experience design
Designing things is in Leana Fischer’s blood. After professional engagements as an interior designer and product designer, she discovered her passion for designing services and customer experiences. Together with her business partner, she took the plunge into self-employment in 2018 and founded reverse AG. Today, the agency employs three people and specialises in designing optimal services and customer experiences.
The two founders also had to decide how to organise their administrative tasks. An internal solution was not feasible due to a lack of resources. Therefore, they decided to use an external service provider. Someone from their circle of acquaintances finally recommended Accounto to them. After a free demo and a telephone consultation, they were convinced by Accounto.
What SMEs have to say about Accounto
Miro Hegnauer, CEO Konova
Co-Founder, 12Ahead GmbH
Johannes Lermann, COO & Co-Founder, Boostbar AG
In the interview, Leana Fischer explains, among other things, how she works with Accounto and how she organises her day-to-day work.
Everyday life at reverse is one thing above all: dynamic! Only when those affected are involved in the process do sustainable ideas and solutions emerge. That’s why we rely on co-creation at reverse. In so-called sprints, we develop customer-friendly and sustainable services together with our client.
Correct. We would have to do this work either early in the morning or late in the evening.
It’s very simple! We don’t have to do much anymore. We have redirected our correspondence to Accounto. All receipts end up directly at Accounto and are processed there. The processed receipts appear on the platform, which we can access at any time with the app.
No. We do not fill out anything. We only report staff information changes using a standardised form.
All invoices appear on the platform. We can pay them with one click or adjust them if desired.
Yes. We can meet the payment targets by 100%.
This also runs via Accounto and our trustee. As already mentioned, we communicate the personnel information to Accounto. Accounto takes care of the master data and prepares the wage payments, which we can then release with a click. Our fiduciary takes care of the correct accounting and notifications to the social insurances.
All communication takes place via the platform, i.e. via the Accounto app. This means no tedious ping-pong messages via email and long waiting times on the phone. Both Accounto and our trustee can see our questions, which means that the cooperation between the people involved works optimally. Our problems are all resolved within a short period of time.
Definitely the intuitive handling and the friendly service. As a customer, I receive clear instructions on the platform about what I need to do. I definitely no longer have an excuse to put off administrative duties. I also like the overview with the most relevant key figures! For example, we always have an eye on our liquidity and don’t run the risk of suddenly becoming insolvent.
Yes! I recommend every SME to check out the Accounto option. It is still possible to work with your own trustee, which further simplifies the process. In addition, Accounto undoubtedly makes everyday office life easier, giving you more time for the important things.
That is difficult. It would be great if you could call up even more key financial figures at the push of a button.