Category: Fiduciary

On the blog, not only interesting articles for fiduciaries can be found, but also exciting blog posts for the entire industry. Is there a topic that we do not yet cover and that interests you most? Just get in touch with us. We look forward to your feedback.

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Fiduciary
Jennifer Kreis
Reading time: 5 minutes

Digital customer dialogue – what fiduciary companies need to know now

“Hey Siri, please open Accounto’s latest blog post.” You probably didn’t get to our latest blog post that way. Not yet, one would have to add. Because what was considered an entertaining gimmick some time ago is now finding its way more and more into our everyday lives. Companies are also increasingly discovering the potential of chatbots and other tools. With the help of these digital tools, simple and cost-intensive customer conversations can be automated. But are these technological possibilities also something for the extreme relationship-intensive fiduciary sector?

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Fiduciary
Jennifer Kreis

Why digitalisation is a real boon for the fiduciary sector

Digitalisation is hitting the fiduciary sector hard! This was the conclusion of a Study conducted by Treuhand Suisse in 2016. You may have read such or similarly gloomy headlines again and again in recent months and years. You may now be wondering whether the title chosen was an oversight with all these worrying prospects. But this is not the case. Because new technologies such as artificial intelligence and machine learning offer fiduciary companies a unique opportunity to realise their full potential!

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